Box of Broadcasts scheduled maintenance

Please be advised that emergency maintenance is scheduled to take place on the Box of Broadcasts (BoB) service from 10:00- 14.00 on Sunday 13 August.

This work is intended to resolve issues with the programme guide feature.

BoB will be inaccessible to users during this time; please accept our apologies for any inconvenience caused as a result.

 

Resolved: technical Issue [Science Direct]

**This issue has now been resolved**

Please be advised that we are currently experiencing intermittent issues accessing some Science Direct resources.

The publisher is aware of the issue and is working to resolve matters as quickly as possible.

Should you encounter difficulty accessing a full text article, it may help to perform a hard refresh in your browser (press Ctrl+F5 simultaneously).

We apologise for any inconvenience caused.

New library system now live and services restored in full

Thanks for your patience while we brought in our new system.

You can now access resources through a single search interface.

There is a link to FAQs on the search page and we will shortly be providing videos demonstrating how to search using the new system and manage your library account.

If you have any difficulties, please contact your librarian for help.

Reduced services, 24 – 26 July 2017

On Monday 24 – Wednesday 26 July, we will be offering reduced services in preparation for the implementation of a new library management system:

  • To borrow from the Library, please take your items to the library desk on level 0 during staffed hours.  The self-service machines will not be available.
  • You will not have access to your library account online.
  • You will not be able to place holds or pay library fines.
  • You will not be able to borrow laptops.
  • You will be able to access eresources as normal on 24 and 25 July, however, on 26 July there will be some down time while we switch to the new system.  If you have any difficulty finding eresources, please contact your librarian.
  • You will be able to print as normal.

We aim to keep the disruption to a minimum and apologise for any inconvenience caused.

Web of Science scheduled maintenance/ upgrade

Please be advised that Web of Science (WoS) is undergoing scheduled maintenance from 1.00 pm on Sunday 25 June until 1.00 am on Monday 26 June.

During this time, access to the service may be intermittent and the service should be considered at risk during the maintenance period.

Clarivate Analytics apologise for any inconvenience as a result.

During the maintenance period there will also be an upgrade of WoS to version 5.25.  For information on the new features please see the WoS Release notes at:

http://wok.mimas.ac.uk/support/documentation/WoS525-external-release-notes.pdf

Features include:
* Modernised discovery workfows.
* Enriched analytics workfows.
* Expanded and updated data.
* Improved Product Quality.

As ever, please feel free to contact your librarian for assistance in making the best possible use of WoS and the Library’s range of electronic resources.

Box of Broadcasts scheduled maintenance

Please be advised that maintenance is scheduled to take place on the Box of Broadcasts (BoB) service from 07:00- 09.00 on Friday 23 June.

During this time the BoB team will implement a fix to a bug that has caused playback problems for some users due to compatibility issues with some browsers.  This should greatly improve load times across affected browsers, including Internet Explorer, Edge and Chrome.

Please note that support for Internet Explorer will be restricted to the most current version, IE 11.  For anyone still using older versions of the browser, it will be necessary to upgrade to IE 11 or Edge.

BoB may be inaccessible to users during this time; please accept our apologies for any inconvenience caused as a result.