Please be aware that there will be scheduled downtime on the resource VLeBooks on Saturday 6th April at 10pm until Sunday 7th April at 4am in order for the vendor to perform essential maintenance. The website and any ebooks hosted by Browns Books will be unavailable during this time.
We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
We are currently experiencing access issues with RefWorks Citation Manager. When users try to open the citation manager add-in in Word, they may see a blank screen, as displayed below:
IT services are aware of this issue and are currently working on a resolution. We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
Please be aware that there will be scheduled maintenance on the resource Box of Broadcasts (BoB) on Tuesday 19th March between 7am – 9am in order for the vendor to perform maintenance. During this period users may experience intermittent access.
We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
Please be aware that there will be scheduled maintenance on the resource IEEE Xplore online library on Saturday 16th March between 1pm – 6pm in order for the vendor to perform essential maintenance. Due to the nature of the upgrade, the platform will be unavailable for the entire duration of this timeframe.
We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
We are currently experiencing access issues to Scanned material that loads using Kortext Reader on Resource Lists. This is due to unexpected downtime from the platform provider.
The provider is working to resolve this issue as soon as possible.
We will provide an update to this post with further information as we receive it.
We apologise for any inconvenience this may cause.
[UPDATE 29.02.24, 12.07]
This issue is resolved. Thank you for your patience, and our apologies once more for any inconvenience caused.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
A screenshot of the new user interface
The Resource List vendor is rolling out a new User Interface for Leganto (the Resource List system). The Library is currently reviewing the new interface in preparation for the switchover.
The Resource List vendor is introducing a new user interface to improve the user experience for students, academics, and librarians, aimed at enhancing the learning journey resulting in a cleaner and simplified interface.
We plan to implement the new user interface in mid-June, to coincide with the GCU Learn course rollover for the 2024-25 academic year. The Resource List vendor will remove the current user interface from their platform in January 2025.
You will notice a change to the look and feel of the Resource List system but most of the functionality will remain the same.
Any lists that are already on the platform will still be available in the new user interface. In June, all existing resource lists will rollover to your new module codes as normal. Staff will not need to take any action unless they are creating a new list or updating their existing list.
All links from GCU Learn will remain active.
Staff will still be able to invite colleagues to collaborate on lists, add library content to their list, as well as freely available online content such as videos and podcasts.
What has changed in the new User Interface?
The new interface has been redesigned to have a simpler and cleaner look. For academic staff, there have been some developments to simplify user interactions with the platform, such as consolidating workflows and rebranding sections.
Some changes you might notice are that the List Advisor is no longer available in the new interface, and that the ‘My Collection’ section has been renamed ‘Favourites’.
Can I preview the new User Interface?
Yes, you can see how your resource lists will look in the new interface by following the steps below:
Will training and guidance be available for staff?
Yes, the library is currently working on the creation of staff guidance and how-to videos, as well as a programme of training sessions. These will be available prior to the new UI switchover in June, with training scheduled from the summer into Trimester A.
How can I find out more?
We’ll continue to update this blog as we review the new interface but if you’d like more information or if you have any questions, please contact the Resource List team at resourcelists@gcu.ac.uk
Please be aware that there will be scheduled maintenance on the resource Box of Broadcasts (BoB) on Wednesday 14th February between 1pm – 3pm in order for the vendor to perform essential maintenance. Users may experience intermittent access issues during this time.
We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk
Please be aware that the Library’s system provider has scheduled essential maintenance from 11pm on Saturday 2 March to 12am on Sunday 3 March.
The library Discover search and Resource Lists system may be unavailable for some of this time.
Please accept our apologies for any inconvenience this may cause.
Please be aware that the Library’s system provider has scheduled essential maintenance from 11pm on Saturday 6th to 12am on Sunday 7th December.
The library Discover search and Resource Lists system may be unavailable for some of this time.
Please accept our apologies for any inconvenience this may cause.
Please be aware that there will be scheduled downtime on the VLebooks platform on Sunday 8th October between 4pm – 7pm in order for the vendor to perform essential maintenance. We have been advised that the platform will be VLebooks offline for approximately one hour during this period.
We apologise for any inconvenience this may cause.
If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk