Technical issue [Discover search]

*This issue is now resolved*

We are currently experiencing issues with Discover search. If you are running a search at this time you will not be able to see the full results available to you, therefore we recommend that users do not perform any complex searching at this time.

The issue has been reported to the vendor and we hope it will be resolved ASAP. We apologise for any inconvenience caused.

 

Discover search and Resource Lists scheduled maintenance

Please be aware that the Library’s system provider has planned maintenance scheduled for this weekend from 11pm until midnight on Saturday 28 September.

This means that the Library’s self-service machines, Discover search and the Resource Lists platform may be unavailable during this time. We apologise for any inconvenience this may cause.

Discover search and Resource Lists scheduled maintenance

Please be aware that the Library’s system provider has planned maintenance scheduled for this weekend from 9pm on Saturday 31 August until 5am on Sunday 1 September.

This means that the Library’s self-service machines, Discover search and the Resource Lists platform may be unavailable during this time. We apologise for any inconvenience this may cause.

Discover search/ Resource Lists scheduled maintenance

Please be aware that the Library’s system provider has scheduled updates to Discover search, our Self-Service Kiosks and Resource lists from 11pm on Saturday 13 July to 12am on Sunday 12 July. These services may be unavailable during this time.

Please accept our apologies for any inconvenience.

Web of Science scheduled maintenance/ upgrade

Please be advised that Web of Science (WoS) is undergoing scheduled maintenance from 1.00 pm on Saturday 21 April until 1.00 am on Sunday 22 April.

Access to the service may be intermittent during this time. Clarivate Analytics apologise for any inconvenience as a result.

During the maintenance period there will also be an upgrade of WoS. A summary of the new features can be found at the following:

https://clarivate.libguides.com/wosupdates/whatsnew

As ever, please feel free to contact your librarian for assistance in making the best possible use of WoS and the Library’s range of electronic resources.

Downloading from British Standards Online

We’re currently encountering difficulty downloading British Standards via the Firefox browser.  The following action is recommended as BSOL seek to remedy the issue:

  • Click on the standard number from the search results.  This navigates to the item’s bibliographic data.

BSOL FF 1

  • Click on Download PDF.

BSOL FF 2

  • You will then get the option to open or save the file:

BSOL FF 3

Internet Explorer and Google Chrome are the recommended browsers for accessing BSOL.  The above steps, however, allow standards to be downloaded with Firefox at this time.