The library is aware of intermittent issues with the online database Westlaw currently, this is due to problems with the website at the publishers end. 
If any users are trying to access the Westlaw database and see an error message that states, “Your profile contains no valid registration keys”, please contact the library team at ertenq@gcu.ac.uk immediately. We will then investigate this issue on your behalf.
Apologies for any inconvenience this may cause.
LexisLibrary have recently upgraded GCU to their new Lexis Plus UK platform.
Any users who may have had saved searches, bookmarks or alerts set up in the older version of LexisLibrary can migrate their preferences to the new platform. Please follow the instructions below if you wish to migrate any personal preferences. Continue reading
Previously we wrote to advise that Dawson Books has regrettably entered administration. Any notes added to Dawsonera ebooks must be exported before Friday 31 July: read how to do this here.
We are currently working to transfer our portfolio of ebooks on this platform to another provider.
If you encounter any difficulty accessing ebooks during this time, please contact us by emailing: ertenq@gcu.ac.uk
**This issue is now resolved: please note that you may need to delete your browser’s cookies and cache in order for platform access to be restored**
We are currently experiencing access issues with ebooks hosted on the ProQuest/Ebook Central platform.
This issue is currently being investigated by the vendor and we apologise for any inconvenience this may cause.
Please be aware that Lynda.com will be undergoing essential maintenance on Tuesday 9 July, the resource will be unavailable during this time. This essential maintenance is being undertaken in order to upgrade to their new platform, now called LinkedIn Learning.
Please accept our apologies for any inconvenience.
**This issue has been resolved. GCU users are no longer required to register individually to view Broadcast articles. Full access is available via the Library’s Discover search and Journal Browse services.** Continue reading
Please be aware that we are currently experiencing difficulty linking to Nursing Times from the Library’s Journal browse. This is currently being investigated by our vendor; in the meantime, we have a simple workaround. Continue reading
Please be advised that Web of Science (WoS) is undergoing scheduled maintenance from 1.00 pm on Saturday 21 April until 1.00 am on Sunday 22 April.
Access to the service may be intermittent during this time. Clarivate Analytics apologise for any inconvenience as a result.
During the maintenance period there will also be an upgrade of WoS. A summary of the new features can be found at the following:
https://clarivate.libguides.com/wosupdates/whatsnew
As ever, please feel free to contact your librarian for assistance in making the best possible use of WoS and the Library’s range of electronic resources.
We’re currently encountering difficulty downloading British Standards via the Firefox browser. The following action is recommended as BSOL seek to remedy the issue:
Internet Explorer and Google Chrome are the recommended browsers for accessing BSOL. The above steps, however, allow standards to be downloaded with Firefox at this time.
If you are using the new version of Firefox, some ebooks may not allow you to read online. However you can download these or alternatively use Internet Explorer.
