Technical issue [RefWorks citation manager]

We are currently experiencing access issues with RefWorks Citation Manager. When users try to open the citation manager add-in in Word, they may see a blank screen, as displayed below:

a screenshot of a Word document. The RefWorks citation manager is open however the screen has not loaded and is blank.

 

IT services are aware of this issue and are currently working on a resolution. We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

 

 

 

 

 

Scheduled downtime [Box of Broadcasts]

Please be aware that there will be scheduled maintenance on the resource Box of Broadcasts (BoB) on Tuesday 19th March between 7am – 9am in order for the vendor to perform maintenance. During this period users may experience intermittent access.

We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

Scheduled downtime [IEEE Xplore]

Please be aware that there will be scheduled maintenance on the resource IEEE Xplore online library on Saturday 16th March between 1pm – 6pm in order for the vendor to perform essential maintenance. Due to the nature of the upgrade, the platform will be unavailable for the entire duration of this timeframe.

We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

The Governor, the Poorhouse, the Station and family history – guest blog by Danny Gallacher

Our guest blogger, Mr Danny Gallacher, is a Lay Governor on Glasgow Caledonian University’s Court. On National Genealogy Day he talks about his links with the University and the history of our Glasgow campus site.

I thought my family links with GCU were many and varied. I am a Lay Governor on Court, an alumnus of the University, my daughter is also an alumnus, my son works here and my grandkids attended the University nursery. I was surprised to discover other links that go much further back in time whilst conducting some family history research. I learned that the campus was previously the site of a major railway station, Buchanan Street Station at the west end of the campus, and also the City Poorhouse at the east end of the campus. My family had connections with them both.

Continue reading

Technical Issue [Access to scans on Resource Lists] – issue resolved

We are currently experiencing access issues to Scanned material that loads using Kortext Reader on Resource Lists. This is due to unexpected downtime from the platform provider.

The provider is working to resolve this issue as soon as possible.

We will provide an update to this post with further information as we receive it.

We apologise for any inconvenience this may cause.

[UPDATE 29.02.24, 12.07]

This issue is resolved. Thank you for your patience, and our apologies once more for any inconvenience caused.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

New Resource List User Interface

What’s happening?

The Resource List vendor is rolling out a new User Interface for Leganto (the Resource List system). The Library is currently reviewing the new interface in preparation for the switchover to the new interface.

Why is this happening?

The Resource List vendor is introducing a new user interface to improve the user experience for students, academics, and librarians, aimed at enhancing the learning journey and optimising the integration with institutions Virtual Learning Environments (GCU Learn in our case).

When will the new User Interface be implemented?

We are currently targeting the end of June/beginning of July to implement the new interface, shortly after rolling the list over to next years module codes. However, this is under constant review and may change if required. The Resource List vendor will remove the current user interface from their platform in January 2025.

How will these changes affect me?

You will notice a change to the look and feel of the Resource List system but most of the functionality should remain the same There may be some changes to the lecturer/library workflows, but this is still under review. We’ll update with details of any significant changes as the review progresses.

How can I become involved or find out more?

We’ll continue to update this blog as we review the new interface but if you’d like more information or if you’re interested in helping the us to review the new interface, please contact the Resource List team at resourcelists@gcu.ac.uk

Scheduled maintenance [Box of Broadcasts]

Please be aware that there will be scheduled maintenance on the resource Box of Broadcasts (BoB) on Wednesday 14th February between 1pm – 3pm in order for the vendor to perform essential maintenance. Users may experience intermittent access issues during this time.

We apologise for any inconvenience this may cause.

If you are experiencing any other issues with online resources from the library, please contact the team via email at ertenq@gcu.ac.uk 

Library systems scheduled maintenance

Please be aware that the Library’s system provider has scheduled essential maintenance from 11pm on Saturday 2 March to 12am on Sunday 3 March.

The library Discover search and Resource Lists system may be unavailable for some of this time.

Please accept our apologies for any inconvenience this may cause.

GCU London Library: Temporary Opening Hours January 2024

The GCU London Library will be open as follows over the listed two week period in January (Monday 8 January 2024 until Sunday 21 January 2024):

Day Date Time
Monday 08/01/24 9am to 7pm
Tuesday 09/01/24 9am to 7pm
Wednesday 10/01/24 9am to 7pm
Thursday 11/01/24 9am to 7pm
Friday 12/01/24 9am to 7pm
Saturday 13/01/24 Closed
Sunday 14/01/24 Closed
Monday 15/01/24 9am to 7pm
Tuesday 16/01/24 9am to 7pm
Wednesday 17/01/24 9am to 7pm
Thursday 18/01/24 9am to 7pm
Friday 19/01/24 9am to 7pm
Saturday 20/01/24 Closed
Sunday 21/01/24 Closed

 

GCU London Library: Festive Opening Hours 2023/24

The GCU London Library will be open as follows over the Festive period 2023/24:

Day

Date

Time

Monday

18/12/2023

9am to 7pm

Tuesday

19/12/2023

9am to 7pm

Wednesday

20/12/2023

9am to 7pm

Thursday

21/12/2023

9am to 7pm

Friday

22/12/2023

9am to 7pm

Saturday

23/12/2023

Closed

Sunday

24/12/2023

Closed

Monday

25/12/2023

Closed

Tuesday

26/12/2023

Closed

Wednesday

27/12/2023

Closed

Thursday

28/12/2023

Closed

Friday

29/12/2023

Closed

Saturday

30/12/2023

Closed

Sunday

31/12/2023

Closed

Monday

01/01/2024

Closed

Tuesday

02/01/2024

9am to 7pm

Wednesday

03/01/2024

9am to 7pm

Thursday

04/01/2024

9am to 7pm

Friday

05/01/2024

9am to 7pm

Saturday

06/01/2024

Closed

Sunday

07/01/2024

Closed