Limited access to ground floor (23-26th April 2019)

The University is pleased to be hosting the British Sociological Association’s Annual Conference 2019 from Tuesday 23rd April to Friday 26th April 2019.

During this time, there will be limited access to the ground floor of the Saltire Centre for staff and students. The computers and the library service desk on this floor will still be in use over the course of the four days, however, the café and study space will not be available.

To minimise inconvenience for our students, alternative quiet study spaces will be provided in the Hamish Wood and William Harley buildings from 9am to 5pm throughout the week:

  • Rooms W819 and W829 in the Hamish Wood building
  • Rooms M232 and M402 in the George Moore building

While the café in the Saltire Centre will be closed, all other catering outlets on campus will be open:

  • Grab N Go (George Moore) will be open until 7.30pm
  • George Moore Restaurant will be open from 7.45am
  • Coffee Cart will be open in the Saltire Centre Mezzanine from 10am to 4pm
  • Re:Union Bar & Grill will open at the earlier time of 8am to 4pm

The ground floor will fully reopen to staff and students as usual on Saturday 27th April.

Extended opening hours – Trimester B Exam Diet 2019

To support your studies during the exam period, the Saltire Centre will be open as follows:

Friday 19th April 9am – 5pm
Saturday 20th and Sunday 21st April 10am – 6pm
Monday 22nd April 9am – 5pm
Tuesday 23rd April 7am – midnight
Wednesday 24th April until Thursday 16th May 24-hour opening
Friday 17th May midnight – 11pm
Saturday 18th May normal hours resume

 

Inter-library loan service update

If you need an item to support your research, teaching or coursework and we don’t have it in stock you can request it through our inter-library loan service.  We have now introduced a quicker, easier method of placing requests through Discover and you can track the progress via your library account.

To place a request, either:

  • Carry out your search and select Expand My Results Beyond GCU Library Collections;

choose the Get it tab where available and sign in;

click Inter-library loan request, you will be taken to the request form which will be automatically populated with the information about your chosen item.

or

For a trial period, we are extending this service to all GCU staff and students.

Full information is available on our web pages.

Please let us know what you think of this service by completing our feedback form.

Festive Feedback 2018

We thought it would good to update you regarding our 2018 festive Feedback campaign, and some of the actions that have taken place in response to your feedback.

We received 72 responses over the festive period covering these areas:

19 positive comments were directed to our library staff including:

“I feel library staff and librarians are very friendly and helpful.”

“I was happy with the quality of response and help I received from my librarian when I e-mailed for help.  She gave me clear explanations and was willing to help further by offering face-to-face help if I had not understood the e-mail.  Thank you!”

“Thank you so much for the drop in sessions. I also got to call in for some referencing clarifications – I was pleasantly surprised all my questions were answered. Wishing you & your family a Merry Christmas”

“Thanks a bunch for all the work you do!”

We also received a further 19 kind comments relating to the library as a study environment including:

“Great place to study! Really enjoying it.”

“Enjoy every moment, every second. Love you :)”

“I think you have done an excellent job in creating a great environment for the students to study in.”

“Very nice and cosy library. Excellent job!”

As with all feedback campaigns, we also look to find areas we can improve on. We received feedback relating to catering, temperature, PC availability, and opening hours.

In relation to PC availability, we have a tracker for our computer usage in the Saltire Centre found here. In addition to this, our lapsafe vending machine on level 0 allows you to borrow a laptop for up to 3 hours – ideal if you need to find a quiet area to study, or wish to use one of our bookable study rooms.

The library continues to support students with extended opening hours during exam times. This included 24-hour opening from 2nd – 25th January 2019. GCU also offers students access to the 24-hr lab in the Students’ Association building 365 days a year.

Comments relating to catering and temperature issues back to our facilities management department, and will continue to liaise with them throughout the year when feedback is received.

Please remember that we are happy to listen to your comments at any point throughout the year. Our roving library staff are available on all floors of the library, so should you need any help please don’t hesitate to ask them. Our library desk on level 0 is staffed between 9am and 8pm Monday –Friday, and between 10-6pm at weekends.

Alternatively you can follow and contact us on Twitter @SaltireCentre, or use our feedback form: https://www.gcu.ac.uk/library/contactus/feedback/.

 

Electronic Delivery of Inter-library Loan items

Journal articles, book chapters and conference papers supplied by the British Library will now be delivered to staff and students via the DRM Lite service.

Benefits of DRM Lite

  • No need to install plugins or special software.
  • DRM Lite allows you to view the item on any device with internet access.
  • Once you have downloaded the item, you will have access to it for up to 3 years and can print one copy.

How do I get articles via DRM lite?

  • There is no change to how you request the item through our inter-library loan service, Clio.
  • A link to the item will be emailed direct to you. To download it you will need Adobe Reader version 10 or above. This software is installed on all GCU staff and student machines and is available to download free of charge on your own devices.

Full information is available on our web pages. https://www.gcu.ac.uk/library/usingthelibrary/inter-libraryloan/drmlite/

Saltire Centre Essential Maintenance: Thursday 30th August

Please be advised that there will be no access to Saltire Centre Level 0 from the George Moore building on Thursday 30th August due to essential maintenance of the Library security gates in this area. All other entrances to the Saltire Centre will remain open during this time.

Access will be restored again on Friday 31st August. We apologise for any inconvenience caused by this work.

Discover Upgrade: What’s New?

Over the summer the Library team have been giving Discover, the library search engine, a bit of a face lift. Based on feedback from users we have been making improvements and enabling new functionality to bring you the best user experience we can.

If you have any feedback about the improvements made to Discover, please let us know by using our feedback form on the library website or by emailing library@gcu.ac.uk

Locking filters

In Discover, you can now lock the filters on the right hand side of the page. This ensures that the filter remains persistent during your search session, even if you start a new search. Continue reading