Migrating your RefWorks account to your domain username and password

August 12, 2014

As an existing Refworks user you need to follow the steps below to retain access to your account. This is a necessary step as we are moving to domain username and password for the library’s online resources – the one you use for GCU Learn or a GCU computer.

  • Click here to begin
  • Log in with your domain username and password
  • Click on the link ‘Link an existing Refworks Account to this Shibboleth AccountDO NOT enter your email address here or you will create a new account.


  • You will need your RefWorks code which has been sent to you in an email from ertenq@gcu.ac.uk
  • Enter Refworks Code: which starts with RW_2223_**********************************  and password ChangeMe
  • Click on Link Account
  • In future login to RefWorks by visiting the RefWorks homepage and then click on ‘My Institutions Credentials (Shibboleth)’ and not Athens user.

Any questions or issues please email your librarian –  ertenq@gcu.ac.uk.

Technical issue [Broadcast]

September 30, 2014

For Broadcast, the wrong URL is displaying in the Journals A-Z .

Please use the following URL. First time users will need to register:


We have contacted the Journals A-Z supplier. Sorry for any inconvenience meanwhile.

Technical issue [Discover and ProQuest]

September 30, 2014

We have a problem with some Discover searches linking you to citations of articles in ProQuest, where full text is not available.

We have reported this problem.

Resolved: Technical issue [SHEDL Sage Knowledge Ebook collection]

September 23, 2014

This technical issue has now been fixed.

There is currently a problem linking to titles in this new collection of ebooks. The publisher is aware of the issue and hope to resolve it soon.

September weekend holiday opening hours

September 19, 2014

The library will be open as normal on Friday 26th, Saturday 27th and Sunday 28th September. It will open from 9am to 5pm on Monday 29th September.

Technical issue [Discover and ProQuest Central]

September 18, 2014

We are currently experiencing loading issues with the Discover searching tool and the ProQuest Central database. If you experience any intermittent loading issues or error messages when using these resources, please close your browser and try again. We have reported this issue to the provider and hope to have full access as soon as possible.

Also, we are experiencing log in issues when accessing ProQuest Central directly from Google. Currently the best way to access this resource is directly from the library database A-Z.

Sorry for any inconvenience this may cause.

Planex database: access restored

September 5, 2014

The technical issues affecting the Planex database have now been resolved. Users have to complete a short registration form with their name, email address and area of study. They have to do this once only.

New eresource login procedure and library website redesign

August 25, 2014

The library has made a number of changes over the summer.

You will now use your domain username and password to connect to library eresources; Athens is no longer used to access them.
The library cataloguedatabase A-Z and journal A-Z on the library web site are the main access routes for eresources. You will be prompted for your domain username and password and once logged in should be able to move seamlessly between them.

If you connect to an eresource via another route, for example by searching for it in Google, please look for either Institutional Login, Shibboleth Login or UK Access Management Federation login. Look at our using eresources page for further information. Also, if you previously had eresources bookmarked or referenced in documents, you will have to update these.

The library has also launched a new website designed to work on mobile devices and featuring a clearer menu structure to enable you to find what you need fast.

We are keen to have your feedback on these updates. If you have any issues regarding access please contact the electronic resources team.

Library drop-in sessions finished for summer.

July 2, 2014

Drop in sessions with your librarian have finished for this trimester. They’ll begin again in October 2014. Why not book an appointment instead? Call 0141 331 3333 or email us.

New version of SMIRK (the wee mobile SMILE) available

June 16, 2014

Version 2 of SMIRK is available at http://www.gcu.ac.uk/library/SMILE/SMIRK/Start.html The big changes are auto text resizing and the big green navigation arrows to help guide you through the site. You don’t need a login to use it. Let me know what you think at m.kelt@gcu.ac.uk